Privacy Policy

Effective Date: August 21, 2025

Welcome to Tom’s Diamonds. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.tomsdiamonds.com or make a purchase from our store.

1. Information We Collect

We collect information to process orders, personalize your experience, and improve our services.

  • Personal details: name, email address, phone number, billing and shipping address

  • Account credentials: username and password (if you create an account)

  • Payment data: credit/debit card details or other payment information

  • Technical data: IP address, browser type, operating system, and device identifiers

  • Usage data: pages viewed, items added to cart, and click paths

2. How We Use Your Information

Your data enables us to deliver seamless service and communications.

  1. Order fulfillment: verify, pack, and ship your purchases

  2. Customer support: respond to inquiries, returns, and warranty requests

  3. Marketing: send newsletters, promotions, and product updates (you can unsubscribe at any time)

  4. Site improvement: analyze feedback and usage patterns to optimize features

  5. Legal compliance: meet tax, accounting, and regulatory requirements

3. Cookies and Tracking

We use cookies and similar technologies to enhance site functionality and marketing.

  • Essential cookies: enable core features like shopping cart and secure checkout

  • Performance cookies: gather analytics on site performance and user behavior

  • Advertising cookies: deliver relevant ads and measure campaign effectiveness

You can disable non-essential cookies in your browser settings, though some site features may be limited.

4. Sharing and Disclosure

We do not sell or rent your personal information. We share data only in these scenarios:

  • Service providers: shipping carriers, payment processors, and email platforms under strict confidentiality

  • Legal obligations: when required by law enforcement or to protect our rights

  • Business transfers: in connection with a merger, sale, or asset transfer, with proper data protections

5. Data Security

We implement industry-standard safeguards to protect your personal data.

  • SSL encryption for data in transit

  • Firewalls, access controls, and regular security audits

  • Limited access: only authorized personnel can view or process your information

6. Arizona Security Breach Notification

In accordance with Arizona law, we will notify you promptly if your unencrypted personal information is compromised in a security breach. Notifications will include the nature of the breach, the data affected, and steps you can take to protect yourself.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to certain processing activities

  • Opt out of marketing communications and targeted advertising

  • Receive a portable copy of your data

To exercise your rights, please email tomsdiamondservice@gmail.com

8. Children’s Privacy

Our site is not intended for users under 16. We do not knowingly collect information from minors. If you believe we have inadvertently gathered data from a child, contact us for prompt deletion.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The Effective Date at the top indicates when revisions take effect. Please review this page periodically.

10. Contact Us

Tom’s Diamonds
Email: tomsdiamondservice@gmail.com
Phone: (480) 825-4581

Thank you for trusting Tom’s Diamonds with your personal information. We are committed to protecting your privacy.